DM-Accessories

Please click here for information on international policies, including shipping and customs

Payment
Visa and Mastercard are accepted directly. Also, Paypal is supported, which supports bank transfers, American Express and Discover.

Returns
Products in resellable condition (no nicks, scratches, scuffing or missing pieces), or products that do not perform as advertised or is defective (see warranty, below) are eligible for a full refund of the product price or exchange of equivalent value, buyer’s choice. Products that are damaged after delivery only qualify for partial refunds, depending on the condition. The buyer should try to return items within 30 days of delivery.

Unless the product does not perform as advertised, shipping costs are not refundable except through specific prior arrangement. Except for prior arrangement, refunds on shipping cost will not be given above the value of First Class shipping on this site.

Please contact us before shipping returns.

Products sent for return or exchange must be packaged properly. Products damaged in return shipping due to poor packing will not qualify for a full refund.

Marketing
DM-Accessories does not share specific personal information with other companies, except when required to carry out an order or request, such as for shipping. Customer personal information will not be sold, traded or given. Email addresses will not be given except to shipping companies so they can provide updates on the status of a shipment.

Limited Warranty
Products are warranted from defects in design, materials and workmanship for one year. Warranty does not apply to modified products if the modification contributed to failure. Abuse and neglect that leads to failure will void the warranty. Use outside of advertised capabilities may void the warranty, please email specifics of the use before purchase. To qualify, the original product must be returned to DM-Accessories unless other arrangement is made. Compensation for product failure is limited to replacement or refund the original purchase price of a failed product that was made by DM-Accessories.

Domestic Shipping
UPS and US Postal Service shipping methods are both available through this store. Choose your service and shipping method on check-out.

Domestic packages will normally be shipped the same day or next business day. The buyer will normally be notified of any delay longer than two business days.